Effective date: October 20, 2026
This Privacy Policy explains how Blue Point Adjusting & Loss Management, Inc. (“Blue Point Adjusting”, “we”, “us”) collects and uses your information when you visit bluepointadjusting.com, fill out our form, call us, or text us.
1. Who we are
Blue Point Adjusting & Loss Management, Inc., 5937 W Montrose Ave, Chicago, IL 60634. Phone: (888) 781-2583.
2. Information we collect
- Information you give us: your name, address, email, phone number and the details of your property damage and insurance claim.
- Calls and texts: your phone number, the content of the texts you send us and we send you, and call details. If we record a call, we tell you at the start of the call.
- Website data: standard technical data such as your browser type and the pages you visit, collected with cookies and analytics tools.
3. How we use your information
- To answer your questions about your property damage and insurance claim.
- To schedule, confirm and remind you of inspections and meetings.
- To prepare, document and negotiate your insurance claim when you hire us.
- To run and improve our website and our service.
4. Text messages (SMS)
We send texts only to people who asked us to contact them: people who texted or called us first, or who checked the SMS box on our form. Texts are about your inquiry, inspections, appointments and claim. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out at any time. See the SMS Terms in our Terms of Service.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the sharing categories below, and will not be shared with any third parties.
5. Who we share information with
We do not sell your personal information. We share it only with service providers that help us run our business, and only so they can do that work:
- Our phone and text message providers.
- SalesPartner, by Hyperlocal Inc., which we use to answer calls and texts and to schedule appointments.
- Contractors, appraisers and other experts that work on your claim, when you hire us.
- Email, website hosting and analytics providers.
- Your insurance company, when you ask us to help with your claim.
We may also disclose information when the law requires it.
6. Your choices
- Reply STOP to any text to stop receiving texts from us.
- Ask us to see, correct or delete your information by calling (888) 781-2583.
7. Security and retention
We protect your information with reasonable safeguards. We keep it only as long as we need it for the purposes above or as the law requires.
8. Changes and contact
We may update this policy and will post the new version on this page. Questions: Blue Point Adjusting & Loss Management, Inc., 5937 W Montrose Ave, Chicago, IL 60634, (888) 781-2583.